After-sales & Guarantees

Guarantees & Handling

I hope you will be satisfied with your purchase from LESOLDER and that we will always provide you with better products and prices. It is best for you to understand the following points before placing an order.

Registration conditions

If you provide an incorrect shipping address, you will bear 99% of the responsibility. If you have used an incorrect address for an order, please contact us as soon as you realize it, but it is impossible to apply the corrected address to the order if the order has already been shipped.

Please enter your address in English, which will make it easier for the shipping company to read and manage your package.

Refund and Return

If you are not satisfied with your order within 20 days you can return the item(s) to us in new condition for a refund.
Our refund and return policy lasts 20 days. If 20 days have passed since your purchase, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Any item returned more than 30 days after delivery
is not refundable.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of the refund.

Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1-3 days depending on your bank

Exchanges

We only refund or exchange items if they are lost, defective or damaged during transit to your destination. If you need to exchange it for the same item, send us an email at {support@lesolder.com} and send your item to: {physical address}.which will be sent to you

Returns Shipping

To return your product, you should mail it to: {physical address}.which will be sent to you by email

Need help?

Contact us at (support@lesolder.com) for any questions regarding refunds and returns